Privacy Policy
Last updated: November 7, 2026
Sayles Industries LLC (“Sayles Industries,” “we,” “us”) operates saylesindustries.com. This policy explains what information we collect when you visit our website, how we use it and the choices you have.
Information you give us
When you fill out a contact form, start a live chat or request a quote, we collect what you choose to share, such as your name, email address, phone number, website and message. If you are a client, we may also collect information through our support portal and electronic signature tools when you submit a request or sign an agreement.
Information collected automatically
Like most websites, we and the services we use automatically collect some technical information when you visit, such as your IP address, browser and device type, the pages you view, the page that referred you and the date and time of your visit. Some of this is collected through cookies and similar technologies.
How we use your information
- To respond to your inquiries and provide our services
- To understand how visitors find and use our website so we can improve it
- To measure our advertising and reach people who may be interested in our services
- To protect the website from spam, fraud and security threats
We do not sell your personal information.
Cookies and third-party tools
We use the following services, which may set cookies or collect visit information on our behalf:
- Google Analytics to understand website traffic and usage. You can opt out with the Google Analytics Opt-out Browser Add-on.
- Meta Pixel to measure and improve our Facebook and Instagram advertising. You can manage ad preferences in your Meta account settings.
- Google reCAPTCHA to protect our forms from spam. Its use is subject to Google’s Privacy Policy and Terms of Service.
- LovedByAI to understand visits that come from AI search tools. It records the page visited, the referring page and browser information, and uses Mixpanel for analytics.
- Our email marketing service (currently Mailchimp) to send our newsletter and measure whether emails are opened and links are clicked. Its site script may also track visits from people who have clicked our emails.
- Endorsal to display client reviews and testimonials on our website.
- Cloudflare and our security tools to keep the website fast and secure.
You can block or delete cookies through your browser settings. Some parts of the site may not work as intended if you do.
Do Not Track
Our website does not currently respond to browser Do Not Track signals.
Email newsletter
If you subscribe to our newsletter or agree to receive marketing emails, we use your name and email address to send you marketing tips, updates and offers from Sayles Industries. You can unsubscribe at any time using the link at the bottom of any email, or by emailing info@saylesindustries.com. We do not sell or rent our email list. In line with the CAN-SPAM Act, our marketing emails identify us as the sender, include our mailing address and honor unsubscribe requests promptly.
How we share information
We share information only with service providers that help us run our website and business, such as hosting, analytics, communication and security providers, and only as needed for those purposes. We may also disclose information when required by law or to protect our rights, our clients or the public.
How long we keep information
We keep inquiry and client information for as long as needed to respond to you, provide our services and meet our legal and business obligations.
Security
Our website uses HTTPS encryption, and we use security monitoring and malware scanning. No method of transmission or storage is completely secure, but we work to protect your information.
Your choices and rights
You may ask us to access, correct or delete the personal information you have given us by contacting us below. Depending on where you live, you may have additional rights under state privacy laws, and we will respond to requests as those laws require.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Links to other websites
Our website links to other sites and services. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
Sayles Industries LLC
1001 State St #907, Erie, PA 16501
info@saylesindustries.com
(814) 480-9924